Privacy Policy

Text Me Homey (“Text Me Homey,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, platform, and services (collectively, the “Service”).

By accessing or using the Service, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Mobile phone number

  • Email address

  • Account preferences

b. Home and Property Information

To provide relevant reminders, we may collect information related to your property, such as:

  • Home type and year built

  • Installed systems (e.g., HVAC, pool, appliances)

  • Maintenance preferences

This information is used solely to deliver personalized services.

c. Communication Data

We collect records of SMS communications, including message content, delivery status, and timestamps, to operate the Service and comply with legal obligations.

d. Technical Information

We may automatically collect limited technical data, such as IP address, browser type, device information, and usage data when you access our website.

 

2. How We Use Information

We use the information we collect to:

  • Provide and operate the Service

  • Generate personalized maintenance reminders

  • Send transactional and service-related communications

  • Respond to customer inquiries and support requests

  • Improve platform performance and reliability

  • Comply with legal, regulatory, and carrier requirements

 

3. SMS Communications

By providing your mobile phone number, you consent to receive transactional and informational text messages related to your account and services.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact [email protected].

Text Me Homey complies with applicable U.S. laws, including the Telephone Consumer Protection Act (TCPA).

 

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With service providers who assist in operating the platform (e.g., SMS delivery, hosting, analytics)

  • With third-party service providers you choose to engage through the Service

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or property of Text Me Homey or others

All service providers are required to protect information and use it solely for authorized purposes.

 

5. Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account information, subject to legal and operational retention requirements.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for SMS communications

Requests can be submitted to [email protected].

 

8. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of the Service constitutes acceptance of the revised policy.

 

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Text Me Homey
Email: [email protected]